Privacy and Security
Data Protection

Privacy Policy.

We value your trust. Here is how we protect and manage your personal data.

Effective Date: January 1, 2026

Privacy Concerns?

Contact our Data Protection Officer if you wish to delete your data.

Email DPO

1. Information We Collect

We collect information to provide better services to all our users. This includes:

  • Personal Identification: Name, email address, phone number, and residential address.
  • Verification Documents: Scanned copies of ID Card (KTP/Passport) and Driver's License (SIM).
  • Transaction Data: Details about payments to and from you and other details of products and services you have purchased from us.

2. How We Use Your Data

Your information is used strictly for:

  • Processing your vehicle rental bookings and payments.
  • Verifying your identity and driving eligibility for insurance purposes.
  • Communicating with you regarding your booking status or support requests.
  • Improving our fleet quality and website user experience.

3. Data Security

We implement a variety of security measures to maintain the safety of your personal information. Your sensitive documents (KTP/SIM) are stored in an encrypted environment and are only accessible by authorized verification staff. We never sell your data to third-party advertisers.

4. Cookies & Tracking

Our website uses "cookies" to enhance your experience. These cookies help us remember your preferences (like language or login status) and understand how you interact with our site so we can improve it. You can choose to disable cookies through your browser settings, though some features may not function properly.

5. Third-Party Disclosure

We do not trade or transfer your Personally Identifiable Information to outside parties, except:

  • Trusted third parties who assist us in operating our website (e.g., Payment Gateways like Midtrans/Xendit), so long as those parties agree to keep this information confidential.
  • When we believe release is appropriate to comply with the law (e.g., traffic violations or police investigations).

This policy may be updated from time to time. We will notify you of any significant changes via email.